| SERVICE LEVEL |
DESCRIPTION |
TURN AROUND TIME |
| STANDARD |
| Drives are queued for recovery and examined in the order that they are received. Evaluations are normally completed within 24 - 48 hours depending upon the workload and severity of damage to the hard drive. |
|
2-5 Business Days |
| EXPEDITED |
| Drives are queued for recovery and a dedicated data recovery team will begin the evaluation process within 4 hours of receipt. Working during normal business hours, this team will be assigned to your project until completed. |
|
1-3 Business Days |
To discuss Emergency services with a Data Recovery Group Specialist,
Please call
.
Ask for Ron Davis